Customers will receive their new pass to the registered address at least1 week before their current pass expires. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you. So, to find out if you're eligible and where to apply, get in touch with your local council. You should have receive your renewal form by mid-February. Apply for a new age-related pass. We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. What type of medicine do you put on a burn? I am an age-related bus pass holder and my current bus pass is due to expire soon. Applicants can enter in their postcode online and will be given the contact details of their local council. All young disabled pass holders must provide a new photo if they wish to renew. Login to renew or manage your Bus Pass and to keep your details up to date. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. The pass is valid for the journey being undertaken, for example at the right time of day. Find out which bus company you wish to comment about on our bus operator contacts page. The passes will be sent out automatically but people should call the bus renewal hotline . *A. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. If you have not received this letter, call us straightaway on 01452 426265. What are the 3 most important parts of a motherboard? Births, marriages, deaths and civil partnerships, Frequently asked questions about concessionary bus passes. You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. Your new pass will be not sent until a week before your old. Can I use my bus pass on National Express Services? Changes To Renewal Of Concessionary Bus Passes. There is no need to contact us until we get in touch with . My age-related pass has now expired but I have not received a new one. Disabled person's bus pass There's no central provider of the disabled person's bus pass. Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information. We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. We will post your renewed bus pass 18days before the old one expires. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. Older Person's bus passes will be renewed soon. 2 Are senior bus passes renewed automatically? These pages are for East Sussex bus pass holders. Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. By clicking Accept All, you consent to the use of ALL the cookies. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. Disabled person's bus pass . Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. However, you may visit "Cookie Settings" to provide a controlled consent. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. March 2023 renewals. Our free email alerts will help keep you up to date with the things that matter to you. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Welcome to the Highways Service Information Centre. What do I do with a bus pass which is no longer needed? Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. You can renew your bus pass up to 8 weeks before it expires. Age-related passes will be valid for five years. This can be done by visiting a participating library only. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. Auto-renewal for an older person's bus pass. How do I apply for a disabled persons bus pass? Continuing eligibility for a pass issued due to a . I am a disabled pass holder, will I receive a bus pass renewal letter? In London, you can use your card on buses but not on the Underground Train services. This cookie is set by GDPR Cookie Consent plugin. You can apply for a replacement bus pass by filling in the lost bus pass application form. with no need for anyone to fill in any forms or submit any photographs. For Seniors, pricing is as follows: One-way fare: $1.00. five years We send out renewed passes by the end of March. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. Are senior bus passes renewed automatically? Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". You can apply for your renewal bus pass online. If you have any problems using your card, it will be necessary for you to contact the bus company directly. You should allow 6 weeks for your application to be processed. The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. You do not need to renew an igo card. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. Free travel before 9.30 am on infrequent services. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. Can I use my OAP bus pass on trains? The form will ask for a new passport-sized photo, which will be printed on their new card. 1 Contents. Apply for or renew your bus pass. What do I do about my concessionary bus pass? See. Please ensure that you keep us informed of any changes to your name or address. Normally other local authorities require customers to return their old bus passes pass to them, return address is on the back of the pass. If the evidence you provide does not prove you are eligible for a disabled pass, but our records show that you have reached pensionable age, we will issue you with an older persons pass instead. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. Calls from mobiles are likely to be considerably higher than those from landlines. http://www.nowcard.org/nowcardfaq.asp#FAQ23. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. If you have a disabled persons pass which is due to expire in March, we will write to you to tell you how to renew it. Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. An older persons bus pass has exactly the same benefits as a disabled persons pass. If you have any questions, you can call us to discuss your application on 0345 200 0388. You will need to pay 10 to replace this pass. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. You do not need to reapply for your bus pass. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. However, you may not be allowed to use your bus pass on night buses i.e. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. Essex County Council is not responsible for this. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. We only need this if you want us to contact you and we won't keep it once we've replied. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Can I use my bus pass on Park and Ride Services and Airport Transport Services? Please note you will require your customer number to complete the form (This can be found on your renewal letter). If you have an older person's pass that expires in the next two months renew online with the following links: -. Most young disabled (under 16) pass holders should have received a short form to return. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. Your older person's bus pass is valid for four years. Major investment in boroughs schools continues! I have moved out of Gloucestershire. Currently this is at age of 66. However, GCC has not been involved in this. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. These cookies track visitors across websites and collect information to provide customized ads. Can I use my English senior citizen bus pass in Scotland? If your pass has been stolen, you should call 0345 200 0388 to replace it. current pass expires so pass holders dont need to do anything, just wait for a Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. You will receive your pass by post within 5 working days. You will need to apply to this authority for a new pass. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. 5 Other ways to apply. If you send us different evidence, your pass may be delayed or refused. Before your pass expires, we may send you a letter inviting you to renew it manually. The cards offer older and disabled people free travel in the capital 5 How long does it take to renew an older persons pass? Disability-related passes can be valid for 1 - 5 years. Your browser does not allow scripting so some of the features of this page may not work. This cookie is set by GDPR Cookie Consent plugin. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. But opting out of some of these cookies may affect your browsing experience. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. All content 2023 Southend-on-Sea City Council. It does not store any personal data. all that. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. Where you caught it and at what time, along with your destination. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud.
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