Otherwise, you dont have any proof of payment if things go wrong and you get a Dart Charge penalty charge notice. Like many I remember crossing the bridge last year and had forgotten to pay when I arrived home, but at some point I do remember paying them something, but just couldnt find any evidence I certainly havent received any letters which they have suggested. I travelled home to Liverpool for the first time via Dartford Crossing on Monday (20.07.2015). Im really shocked by this system. I have just returned home to find a fine for when I crossed on 17/04/2015 Have you forgotten something? If it was two crossings, its likely youll receive a fine for the second. Thats why the first penalty charge notice issued for any vehicle will offer the driver an extra 14 days to pay the charge. If you haven't done this, this will 99% be the reason why it got sent to the wrong address, and does not exempt you from paying (and you should also update your log book asap). Drawing upon the collective expertise of our team, we possess an in-depth understanding of the financial industry and are dedicated to delivering accessible and practical information to those who need it the most. they hadnt sent the penalty letter for the return journey or the other journey i made in July. would they have put the fee on hold because of the major accident? The hire company said im responsible for all fines, which I took to mean speeding, jumping lights etc. On 9 Jan 2016 I received by mail a notification from EPCPLC, dated 19 Dec 2015 They check the picture and accept the mistake immediately, blame the computer recognition system and say they will take steps to avoid repetition and then a few weeks later another PCN, and another set of costs for me to challenge them. 105 to go through the Dartford tunnel!!! I drove back from Ipswich on 10 June there was a major accident and I queued for 2.5 hours once the traffic got going I just continued on my journey. Thank you for your thoughts. East Midlands Airport Meet & Greet Parking, Click here for further information on starting your appeal to the independent adjudicator, https://www.gov.uk/pay-dartford-crossing-charge, Bristol Airport Drop-off & Pick Up Charges, Stansted Airport Drop-off & Pick up Charges, https://www.aph.com/community/holidays/dartford-crossing-new-charging-system-explained/#appeal, CustomerService@dartford-crossing-charge.service.gov.uk, http://www.bbc.co.uk/news/uk-england-30633955. Unfortunately, the transplant wasnt to be, and I came back really tired with my head in a very strange place. MoneyNerd Limited is an Introducer Appointed Representative of Pacific Financial Solutions Ltd who is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 688034) and is classed as a debt counselling firm. In this case, you would receive a 'charge certificate'. I thought there may be a temporary reason. A spokesman said: The first penalty charge notice issued for any vehicle for non-payment of the charge will offer the driver an extra 14 days to pay and pay for any crossings they have made since.. Fees may be payable depending on your final choice of financial product. 2. If youre driving to one the South Easts major airports such as Gatwick, Luton, or Stansted theres a good chance youll need to use the Dartford Crossing and its new charging system. I have received 3 fines for one day in June but I have never used the Dartford crossing. Where someone has paid a day or two late, and before Dart Charge have even begun to take action on the unpaid crossing by issuing a penalty charge notice, they can be few, if any, reasonable grounds for issuing a PCN, given that the purpose of the penalty system is to encourage compliance with the payment system. The government removed the toll booths to prevent bottlenecks from building up. I just received two letter from Dart asking for the 70 fine for crossing the bridge in June on two days (one journey out, one journey back). crossed last Friday. .. so Im delighted and offer to pay. Why does this unjust enrichment of the dart ford tunnel system toll charge make normal good people, criminals? Id already been sent a PCB when I forgot to pay the first or second time I went through over Christmas, and paid the 2.50 then, so as my second fine I assume Im going to be hit with a 35 fee on top of 2.50 charge. Is it possible that someone else has used the car at the crossing? I hope the agency wakes up to reason and to making the best use of modern technology- to the benefit of all. I checked my account the next evening to see Id been charged for my return journey but not the original one. Ive added the fact I was distracted because I was on my way to a meeting with Essex social services representing a friend who is applying to adopt. I have emailed a request for some leniency today as I changed the registered address of the vehicle after the crossing and before as PCN was received. I crossed the crossing in December last year heading to Gatwick and was out if the country for 4 weeks. First time ive ever been down that neck of the woods. Summers was infuriated by roadside signs sending drivers online to search services such as Google for the payment website opening up the potential for scammers to take advantage of confusion over the correct website address. One benefit of. I paid the 5 but entered the number plate incorrectly (KN06 when it should have been KM06) so they are trying to fine me. Cheers EOS5D OK I received my CCA information back from M&S yesterday. You will be able to modify it. Now I see how they make easy profit. Iam from abroad. This is the third time this month that we are caught in your ineffective and time consuming communication system. Hi Gary, Yes, you should be okay as it is as you say the first offence of forgetting to pay. The Xmas opening times will be published above. Get back to the methods of natureand pause. I shrugged it off and assumed there must be some mistake because I KNOW I had the toll covered. Its the best option in your situation. Crossed the bridge twice. Win, win for them. As somebody else has commented, the whole system seems designed to trick you into having to pay an extortionate charge. Thank you. However I used the toll a few days ago on a return journey and yet again, same scenario, kids, stress, traffic and I completely forgot. At least a week notice is a fair deal. Its also clear the site is targeting millions of foreign drivers who use the crossing each year, with the website offering versions of the payment system in 18 languages.How to pay the official site: If paying online, make sure you save cash and get an official receipt by heading here otherwise you could be left with no proof of payment or means of appeal if something goes wrong.www.gov.uk/pay-dartford-crossing-charge. There were no visible signs and no toll booths so how could anyone possibly know that there was a toll to pay? Do you know where the leglislation says that they can enforce the deadline of midnight the next day? I live in Stone which is just next to the Dartford crossing so everyday on my way home I take the last turning before the toll for Swanscombe, however today there was an exceptional amount of lorrys and trucks queuing back at my turning off, I was indicating but not one of them could let me in as it was not moving. Are you deliberately trying to deter motorists from using this crossing? Council parking tickets are called Penalty Charge Notices. However this morning I received another letter for the return journey on the 24.5.15 now demanding 35. We had money in hand ready to pay at booth but saw no booths or barriers so assumed toll had been dropped. I have no issue in paying the normal crossing fee. If you want to take the matter to an independent adjudication, you must show that: There are other compelling reasons for challenging a Dart penalty charge. Are these extenuating circumstances? 3. we dont want to set up a pre-payment and leave our money mouldering in the governments coffers because it is only marginally shorter for us to go the Dartford Crossing way than to the north, so we decide each time which way to go round the M25 based on traffic. I didn't ignore the fine. There is no stopping place near any signs relating to payment, where a driver can safely stop and write down whatever information is given about means of payment. Received a PCN for a one way journey we made 5 MONTHS AGO! As a foreigner we were not informed about the charge. though they asked for this payment within 7th January (14 days from the notice), so I was only 2 days in late, I used the crossing on the 1st of Feb which i paid over the phone. I was issued the charge and a 35 fine but it gave me 14 days grace to pay the charge where I wouldnt have to pay the fine. Despite my willingness to pay, all my attempts failed and a simple slip of memory has cost me dear. By chance, I have today found the relevant information on the web. I received an email from Hertz to tell me that they took money on my credit card to pay a parking fine. My son used the Dartford Tunnel a few weeks ago. MORE WORK as a result of Beaurocratic Bunkum!!!!!!! You are not alone and as a whole batch of fines are going out at the moment, you wont be alone. Hi Glad we helped. My Online payment was charged twice. Signs need improving, the C for congestion charge needs to be removed, the silly name needs to be replaced with the recognisable word toll and the deadline for payment needs to be significantly longer. Only today 5 months later do I get a PCN for non payment. contact us page. Yes its known on the east side of London wider publicity is not available and you need to actively search to find out how the system works. On the 24th June 2019 I received a Penalty Charge Notice from Dart Charge, including the bold, all caps text 'DO NOT IGNORE'. Vehicles usually pay 2.50 to use the crossing. Pre-Owned 2014 Dodge Dart SXT Blue Streak Pearlcoat near La Vista, NE at H&H Kia of Omaha - Call us now 402-331-9100 for more information about this Stock #K00605A Re: Dart Charge - Penalty Charge Notice Numbers IA1xxxxxx, IA1xxxxxxx, IA2xxxxx and IA2xxxxxx Following receipt of the above Penalty Charge Notices (herein referred to as PCNs) for two contraventions dated 31st of July and the 7th of August, likewise for the contraventions dated the 6th of novermber and 9th of november. This system stinks of corruption and tricks to get your money. 
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