Fully Accessiblerooms are designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices and provide accessible elements including turning space, accessible routes throughout the cabin, and accessible bathrooms are designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices and provide accessible elements including turning space, accessible routes throughout the stateroom, and accessible bathrooms. With the exception of qualified service animals for guests with disabilities, animals or pets are not allowed on board our ships. Passports are normally surrendered to and held by the pursers on board to facilitate clearances in ports of call. A bit of confusion on the semantics. The information will advise you of your seating assignment and table number. Flight search options include choice of round trip or one way travel, economy or premium classes, maximum number of stops, airline, and layovers en route if desired. Suites B8101, SA7092 and staterooms K11049, VB11038, CQ10033, VE8142, VD7049, K6185, VC6158, V5051, V5048, FB1172, E1165 are ambulatory accessible. C1082, C1081, D1100, I-8037 are set up with 2 twin beds only to meet compliance spacing with wheelchair access between the beds. Downloadable daily activities, news, and menus for guests with laptops with screen reader programs. Some apps do offer a chat feature that can be purchased for a small fee. Holland America Line is not responsible for airline schedule changes. We also recommend that you carry the immunization records with you in case they are required at any port of call. Our websites follow the official guidance of the World Wide Web Consortiums Web Content Accessibility Guidelines (WCAG). The tours are graded according to their relative level of activity. At Club HAL Kids ages 3 to 17 can enjoy an array of exciting activities and entertaining events while supervised by professionally trained staff. Details regarding accessible rooms on each ship are listed below and can be found on each ships Deck Plan. Contact your Travel Advisor or call our support line at 1-800-628-4771. Well even take care of any flight changes if needed to join the voyage at the next available port of call. This is a direct reflection of listening to guest feedback. This includes packing a health kit, bringing necessary medications, and getting the right immunizations for safe and healthy travel. without the from the ship to tender and/or from tender to shore. Beverages, such as tea and coffee, made with boiled water. Additionally, standard stateroom doors and hallways may be too narrow for a wheelchair or scooter to maneuver into and out of the stateroom. Fully Accessible Single Side Approach
Each Holland America ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. Quench your thirst with our nonalcoholic package which includes an unlimited variety of premium coffees such as espresso and cappuccino, juices, Coca-Cola products, our signature mocktails, Red Bull, and bottled waters 500ml and under. If tour details are not yet finalized, please check again closer to your departure date. Our extensive and award-winning shore excursions program helps you make the most of your time in port and provides you with the best transportation and guide services available. It is ultimately the responsibility of parents and guardians to ensure that minors traveling with them act in accordance with their instructions. Ships also will deal with bandwidth and data issues, which means the more people that are using it at the same time, the slower it will generally be. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. *This number is for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. Thanks so much! If you have purchased a transfer through Holland America Line or have booked a Land+Sea Journey and require a lift vehicle, please have your traveladvisor communicate with our Access & Compliance Department at 800-547-8493, as soon as possible, so we can arrange a special transfer or lift equipped motorcoach for your Land+Sea Journey. Internet and Wi-Fi: Norwegian Cruise Line offers 24-hour internet cafes, and shipwide wireless internet access on all of its ships. Please contact the ship's Medical Center for any medication requiring refrigeration. This suite is set up with queen bed only to meet compliance spacing with wheelchair access on the right side when facing the bed. Also includes WeChat and WhatsApp. You can do everything or absolutely nothing. In addition, Holland America Line will honor any pricing or amenities that your traveladvisor extends in addition to your onboard offers. You may review your air itinerary by logging into My Account or Manage My Bookings at www.hollandamerica.com. Visit tsa.gov for more details. Catching up with Ritz-Carlton Yacht Collection - What's it Like On Board Evrima? Any changes will result in the cancellation of the entire air booking. The amount of time you allow to transfer from the ship to the airport will depend on the disembarkation port. When the ship reaches port, pricing will switch to the country-specific roaming rate -- also not cheap unless you've signed up for an international calling plan. While the speed of an individual cruise ship might be enough to stream movies, you might end up going through your available bandwidth quickly. If you are unable to function independently in these areas, you must bring a caregiver with you. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Imagine the smile caused by a bon voyage bouquet; the pleasure given with a "Well-Being" spa package or the appreciation felt for a prearranged romantic dinner for two at the Pinnacle Grill. We recommend you book early for the best selection, as our excursions and tours have limited capacity and fill up quickly. Those travelers with chronic illnesses and those who are immunocompromised are at greater risk. Turn Wi-Fi on and connect to your ships network. If you have purchased air transportation independently from Holland America, you will be responsible for any and all expenses incurred when joining the vessel in progress. These appraisals form the basis for promotion decisions. Restricted Fares For those who are sure of their plans. The charge does not apply to payments made by debit card. It may also be longer during peak seasons or when embassies are closed. Please be assured this is for your safety. It is important to note, however, that meals are prepared in mass quantities on board, thus there is always the possibility of some cross-contamination. Bathtub with separate accessible transfer shower: Suite SY8068
These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed and accessible bathing facilities with grab bars, accessible seat, accessible controls and hand held shower head. This package is great for those wishing to stream movies and such while underway and seems to have fairly good reviews from previous customers. Most locations will accept major credit cards and some will even accept U.S. dollars. The rate is $US16.00 per minute and billing begins at the time specified. Service starts at only $29.95 for 1 bag and $39.95 for 2! The Express Docs notification arrives electronically approximately 45 days before departure (after your final payment has been made). A Word on the Holland America Have It All Package In 2021, Holland America Line rolled out its Have It All Package. Some guests with limited mobility may find it difficult to embark or disembark the ship at certain times while tendering or while docked due to steep gangways and steps, particularly during low or high tide. 4. As mentioned previously, WiFi on cruise ships does come at a cost on most major cruise lines. boasts three times faster connection to allow for streaming and video calling (where coverage allows). It is also a good idea to carry a written list of your medications in case they are lost. All arrangements for onboard gifts and spa treatments can easily be made online before the ship departs. Fees: Cruise & Maritime Voyages charges $19 for 100Mb, $38 for 200Mb, $69 for 500Mb, and $99 for 1,000Mb. Ambulatory Accessible
We recommend booking your flight arrangements through Holland America Line's Flight Ease. Please note the following general information about Luggage Direct: Bags VIP luggage delivery allows you to bypass the baggage claim and begin making the most of your vacation right away, without the burden of luggage. Scooters and other mobility equipment need to be securely stored and charged in the guest's stateroom; not in hallways or elevator lobbies. Cell Phones: Cruise & Maritime Voyages offers a mobile phone network that allows passengers to send and receive calls on their own compatible mobile phones while the ship is at sea. Holland America Line assumes no responsibility for the items listed above. Q What are the benefits of having Express Docs? Our kids menu includes favorites such as pizza, chicken strips and mac and cheese, as well as salads, soups and fresh fruit. If the current available price exceeds the original airfare, the guest must pay the additional charge. No more waiting for mailed documents. When embarkation commences, our previous sailing guests will have just disembarked and we will still be in the process of preparing the vessel for your cruise. Work and the internet at large can live without me for a couple weeks. Celebrity suggests if you book it in advance, youll save 10% than if you were to wait and purchase it on board, but often there will be additional deals when paired with other upgraded packages. Packas you would for any resort. Tickets are nontransferable and name changes are not allowed. Dial 1-800-993-5483 (US). Important Information for Service Animals on Australian Cruises
Cancellation of Restricted Air will incur cancellation fees of the full cost of the ticket. From the U.S. dial 18664167447, from the UK dial +44 2033 754769 or +16174821100 if calling from any other location. Guests on a multiple device plan will all have the same service level package. Fully Accessible
This can be done seamlessly from their first device just like upgrading service level package. Your Future Cruise Consultant will handle all the arrangements on board and your traveladvisor will assist you, and receive full credit for your booking, when you get back home. No, there are no additional fees associated with EZpay. Holland America Line provides youth and teen activities and facilities specifically for younger guests, such as Club HAL, the Club HAL Gameroom, and The Loft. This page contains affiliate links for which we may receive financial compensation when a purchase has been made through one of our affiliate partners. As we continue to review our restart protocols we are now able to allow guests using oxygen concentrators or undergoing peritoneal dialysis on all voyages. Check the fine print and ensure that you pick the right package as there are some pre-purchase restrictions that are enforced before embarking. Records confirming the vaccination status should be provided to ourGuest Accessibility Department prior to your departure. (If you choose to take advantage of Holland America Line's Cancellation Protection Plan, this payment will also be due at time of initial deposit.) Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure (72 hours for international flights) to verify all of the flight numbers, and departure and arrival times shown on your ticket. These rooms have 2 twin beds convertible to a queen-size bed unless otherwise noted below. (Surf your favorite sites including e-mail, news, sports and more. Nieuw Amsterdam
For guests with food intolerances or allergies that are not life-threatening, please contact our Ship Services Department at (800) 541-1576. a marriage license) with a valid driver's license (or other government issued photo ID) must be presented. Please note: This service is available only on days of sailing. Every ship is equipped with damage control equipment that enables the ship to effectively respond to a hull breach should that occur. "If we're going to add something to the package, it . To add our Cancellation Protection Plan to your new or existing cruise booking, please call us at 18779324259. All staterooms have safes in the stateroom. Passengers can purchase a Day Pass for $59 which entitles them to one full day of continuous access. If the other parent is deceased or the child has only one legal parent, a notarized statement must be obtained as proof. Please carefully verify the existing identification requirements for your particular travel situation. A separate email is sent for each booked guest. Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency. You will need to provide proof of current vaccinations for the animal. If you have any questions about whether the animal you wish to bring on board is, in fact, a service animal, you may contact ourGuest Accessibility Department. Virgin Voyages Virgin Voyages has announced that unlimited WiFi browsing is included for all Sailors. Holland America Line does not recommend storing medication in any mini-bar. Changes or cancellations may be made online up to 3 days prior to your scheduled cruise departure date. Air Rates/Taxes and Fees Air rates will be quoted at the time of booking. These rooms provide wide interior & exterior doors, wheelchair access to one side of the bed and accessible bathing facilities with grab bars, accessible seat, accessible controls and hand held shower head. Payment is due at time of purchase and is non-refundable. Suites SA7057 and SY5002 have wheelchair access on the right side when facing the bed. In most ports of call you may easily exchange your U.S. dollars into the local currency at banks, airports and major hotels. Structural stability software programs which ensure the weight of fuel, wastewater and other onboard supplies are properly distributed to maintain structural integrity. includes unlimited non-alcoholic beverages and bottled waters 500ml and under. High-risk destinations are the developing countries of Latin America, Africa, the Middle East, and Asia. Seat assignments are not guaranteed and are subject to change at the discretion of the airline without notice due to schedule changes, equipment changes or other unforeseen circumstances. Yes, our vessels have specially designed staterooms for guests who require mobility assistive features. This is not an all-inclusive list, and there may be other items found at the checkpoint that may be dangerous and that should not be allowed onboard. Click the Develop button and choose Empty Caches to clear Safaris cache. Furthermore, the Designated Person is given 24/7 direct access to our Chief Executive Officer to ensure that the necessary attention and resources can be brought to bear on any serious problem that might be identified. However, please note that additional charges will apply. On your Holland America Line cruise you're free to dine As You Wish, from a casual bite poolside to a formal five-course affair in our classic main Dining Room, where you can choose traditional pre-set seating or a flexible open schedule. Guests with independent flight arrangements must advise Holland America Line of their flight details at least 14 days prior to departure by completing on-line check-in. If you begin the process and cannot finish due to insufficient information, you may return to complete it at your convenience prior to departure. We recommend that guests contact the airline(s) directly once you receive your air confirmation if you require assistance to request specific seats. Q Do the luggage tags need to be printed in color? All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. In 2023, Celebrity will be installing StarLink Satellite internet on its ships, which will provide a much faster experience. We also accept U.S. travelers checks. Zuiderdam. In keeping with our proud Dutch heritage, we invite you to a new onboard celebration inspired by the Netherlands national holiday, Kings Day: The Orange Party. Suite SA7034 and stateroom H1804 have wheelchair access on the left side when facing the bed. Let us handle the details. Our Signature package includes everything from our Quench Package along with your favorite premium beers, spirits, cocktails, and wines by the glass priced $11 and under. Anyone wishing to volunteer to lead this service should contact the Cruise Director. This is included in Celebritys Always Included.. Cigarettes may also be subject to a tax imposed by state and local authorities. This allows you to browse websites, use social media apps (except for TikTok), and access email (no VPN). With the changes we have made we aim to improve guests digital experiences compared to prior cruises aboard Holland America Line. Q Do I need to print the entire Express Docs packet for each person traveling with me? For more information, see details in the FAQ Are Transfers Included? Consequently, you assume the entire risk of utilizing these third-party services subject only to whatever terms or arrangements are made by you or on your behalf with the service provider.
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