Some emails may contain website links that are not safe to open. . Update: Some offers mentioned below are no longer available. New deals go on sale every day and they are available any time from midnight. What to do if you travel under a different name.
Just because a website starts with https does not mean it's safe. You can make many changes to your flight details online: All you need is your six character booking reference. Can I purchase additional AirNewZealand lounge Guest Passes? .content.header-bottom .usp-content {
Airpoints Store Online | Shop Fashion, Beauty, Home & More | Air New Zealand Free delivery NZ wide Shop with Airpoints Flexipay 10,000+ Great rewards Featured Products Mt Difficulty Shop Mt Difficulty Pinot Noir Rose A141.30 Huski Shop Huski Beer Cooler A44.99 Champagne Laurent Perrier Shop Cuvee Rose NV Bamboo Jacket - Limited Edition A253.00 If you've lost your Airpoints card, you can use the digital version of your Airpoints card in the Air NZ app. You must be a member of AirNewZealand's Airpoints programme to earn AirpointsDollars. }
Please contact us: kiaora@airpointsstore.co.nz. }
Additional phone numbers. You can continue earning with our Airpoints partners during this time. Our team are happy to help with your Airpoints questions, so please get in touch. Visit www.hsbc.com.au or call 1 300 30 8 880. How often do new deals go on sale? Airpoints is AirNewZealand's loyalty programme. However, you can earn and use AirNewZealand AirpointsDollars when you travel on any of the Star Alliance airlines or use AirpointsDollars to travel on our airline partners. If you have your Airpoints number and password. Yes, if you're using your AirpointsDollarsto make a OneUp offer, any applicable taxes, levies or surcharges must be paid in cash. To do this, sign into your online account with AirNewZealand, then find your Gifting Register on My Benefits. Just check the box saying you are an existing Airpoints member and then enter your Airpoints number and PAC. If you want to update any of your other profile details such as phone number or email, you'll need to do this through AirNewZealand here, login, go to the 'My Profile' page and make changes there. Join for free today. TTY users phone 133 677 then ask for1800 132 476. Can I purchase additional AirNewZealand lounge Guest Passes? For members living in Australia, one Australian Airpoints Dollar is equivalent to one Australian Dollar for redemption. Now $655 (Was $871) on Tripadvisor: Marriott's Ko Olina Beach Club, A Marriott Vacation Club Resort, Oahu. Flight restrictions and routing restrictions apply. Last Updated: 2021-10-06 11:45:03 We'll find out what happened, and credit your Airpoints account if your claim is successful. Simply enter your Airpoints number when you book a flight or with one of our travel partners. How does AirNewZealand manage personal information? You can make many changes to your flight details online: All you need is your six character booking reference. -ms-box-orient: horizontal;
Select 'Your balances' on screen to see your AirpointsDollars and Shairpoints balance (and much more), Your flight was in the last six months if you are an existing Airpoints member, Your flight was eligible to earn AirpointsDollars and Status Points, If it was a business flight, you were a member of Airpoints for Business when you flew. Can I earn AirpointsDollars for a ticket that I have purchased for another person? More about earning. Lending criteria, terms and conditions apply. On the ground, you can earn with our hotel and rental car partners. However, Koru members do have the option to purchase a Koru Guest Card which allows the member to bring an additional guest into AirNewZealand Lounges provided that both travellers are departing on an AirNewZealand operated flight, with an AirNewZealand ticket and flight number. Yes, if you're using your AirpointsDollarsto make a OneUp offer, any applicable taxes, levies or surcharges must be paid in cash. .content.header-bottom .usp-content {
We'll send you a daily email with a list of our best deals, improving your chances of grabbing one of our ludicrous deals. Personal information irrespective of whether the account is active or inactive will be handled as per AirNewZealand's Privacy Policy, What to do when you notice suspicious cyber activities, Steps AirNewZealand takes to enhance cyber security, Frequently asked questions about cyber security. Why should I register? Seats are not held during the booking process, unless you are registered and logged in, so while you were only part way through your booking other people would have completed theirs and the seat(s) you selected sold out. Other contact options Flight enquiries - New Zealand 0800 737 000 - Overseas +64 (0)9 357 3000. AirNewZealand lounge passes are not available for purchase. We're working on our mobile booking capability, but at the moment you cannot use AirpointsDollars for seat select. Elite and Gold members have the exclusive right to gift rewards to nominated people. It's important that you keep your contact details up to date as we may have a hard time verifying your identity if we don't have a current contact details for you. Over 2,700 flights are booked daily with the help of Airpoints. Do consider using a password manager to generate and store your passwords. You may only request status with one participating Frequent Flyer Program each time you qualify and may not switch Programs during the duration of that status. A secure website starts with https instead of http, for example https://www.airnewzealand.co.nz. You can use a credit card or debit card for this. The conversion rate will depend on the current exchange rate and is at AirNewZealand's discretion. Once you have logged in, you can set up your email preferences so you can start receiving grabaseat emails. The lock symbol and related URL containing "https" means thatthe connection between your web browser and the website server is encrypted, which is important. This should also be the same name that's on your current passport. }
I live outside NZ and the Grabaseat registration form won't let me put in a non-NZ phone number. display: flex;
Refer to theStar Alliance Rewards Terms and Conditionsfor available status tiers and additional terms and conditions. Pro-tip: For the best Oscar experience, sign in to the website first. and he will do his best to retrieve it for you. If the person you want to gift a reward to is already an Airpoints member there will be no fee to add them to your Gifting Register. You also won't need to enter all your details and have someone snaffle it from under you while you're typing. AirNewZealand will never ask you for your password on the phone or in an email. Koru Guest Cards are available for set fees for 3, 6, 9 or 12 months. Find out more about claiming missing points. Just ask "What is my credit balance?" With Shairpoints, New Zealand residents can pool Airpoints with up to four other Airpoints members to enjoy greater benefits. Benefits include lounge access, priority check-in and extra baggage allowance. Programme Rewards Members earn 2.50 Airpoints Dollars per day's rental, on all qualifying rentals*. I forgot my grabaseat password or user nameYou can reset these at any time. Over 2,700 flights are booked daily with the help of Airpoints. Monday to Friday (excluding public holidays) NZDT 8am - 6pm.
If you've not registered yet, you can register for Airpoints online. Login as a registered user, so the seats you grab are held, Log in to grabaseat and make sure that the check box saying "send me grabaseat emails" is ticked, While logged in, check that the email address you provided is correct, Check your junk mail box. Airpoints members wanting to make rental car reservations can also book at Air New Zealand or call Avis on 0800 247 284 (0800 AIR AVIS) or +64 9 526 3285. When paying for a flight with your Airpoints Dollars, the flight part of your booking needs to be paid in full with Airpoints Dollars. Please sign in with your Airpoints details by clicking on the link below. Plus, earn Star Alliance Points on eligible purchases2 with the HSBC Star Alliance Credit Card1 and convert3 your points to AirpointsDollars5. If you've already made a booking, you won't be able to pay for another bag with your AirpointsDollars, but you can pay with a credit card or a POLi payment. Check ourtravel partnerspage for your AirpointsDollars earning power on hotels, rental cars, taxis, insurance, parking and more. 3 Status Points are earned on applicable credit cards only. * excluding greenlight grabaseat fares via grabaseat.co.nzand fares purchased using AirpointsDollars. All you need is your six character booking reference ending in "H". HSBC Star Alliance Rewards Terms and Conditions and Star Alliance Rewards Terms and Conditions apply. The app also lets you use your retail and travel, Watching your AirpointsDollars and Status Points add up is easy with your online account. Here's a simple guide to get back on course and make the most of your rewards. text-align: center;
General terms and conditions and Grabaseat fare conditions apply.
Why do certain services or transactions require authorisation using multi-factor authentication or a one-time PIN? As an Airpoints member you can earn AirpointsDollars in so many ways, which you can then spend on flights, rental cars and other things that make life and travel more enjoyable. clear: both;
How to Sign in to Your Air New Zealand Airpoints Account The login page will require either an Airpoints number, username, or email, and a password to access your account. A password manager stores all your passwords securely, so you do not need to remember them. NOTE: If you are a KSA, . You can also sign in to the Air NZ app, which will . *Lending criteria, terms, fees and conditions apply. We'll email a link to the email address saved in your Airpoints profile - you can follow the instructions to reset your password and get logged back in. Your password or passphrase should not contain yourAirpoints number, username, or email address. Do use a password or passphrase that has at least 12 characters for your AirNewZealand account. What are the terms and conditions for the grabaseat greenlight deals? Sign up for grabaseat alerts. I've forgotten the password and/or username I made up when I registered online. Should you travel under a name that varies from your Airpoints or Koru account, Airpoints and or status points will not capture automatically, and you will need to send original boarding passes and E Ticket copies to our Contact Centre for manual accrual. A password manager stores all your passwords securely, so you do not need to remember them. See the Elite Airpoints Dollar upgrade chart. For your local free calling number, click the Help & Contact link at the top of the page. It is important because the confidentiality, integrity and availability of our digital systems, ensures that we are able to provide services to you while keeping you and your data safe and secure. If the name on your Airpoints or Koru account does not match the name on your current passport, you can update your profile by phoning our contact centre on 1800 132 476. Depending on your web browser, there will also be a lock icon in the address bar, the title bar of the window, or at the bottom of the window. If you have any questions on a Getaway package in the first instance please email weekendersupport@airnz.co.nz. You will then be able to enter a new password. If the wrong person gets access to your personal information, they could use it to impersonate you, leaving you vulnerable to identity theft. With four different Airpoints credit cards, there is a card to suit you. Be electronically ticketed - paper tickets will not be accessible, Not have been made as an international "multi-city" booking. You will no longer be prompted to confirm your contact information, but may find that, from time to time, you are asked to verify your identity by using a passcode sent to you. What should I do? Airpoints help. When you join the Airpoints programme you will start at the basic membership level. See the latest travel alerts and helpful FAQs. You must always gift a whole reward. display: -webkit-flex;
Here are some suggestions to fix the problem. Inflight wellbeing. Check your flights, request upgrades and more. How do I know how many Airpoints I'm earning? A status will be granted within 30 days after reaching the qualifying spend of $4,000, provided that your account is active and not in arrears. If you notice any suspicious activity, report it to us and take steps to protect your Airpoints account and personal information. You'll also discover a variety of accommodations for your family's needs including 1-, 2- and 3-bedroom apartments and townhouses. Convert your Star Alliance Points to AirpointsDollars with AirNewZealand, subject to your membership in the AirNewZealand Airpoints Programme. Although Qantas Frequent Flyer is not available on Air New Zealand, you can earn points with the Airpoints program. Set your contact details, flight preferences and more. Because we know you are looking for great cheap deals, we show you only the dates which have low fares available. Credit cannot be used to make purchases at the Airpoints Store. And there's plenty of more ways he can help. For credit card fees, interest rates & other benefits visit Westpac's Airpoints web page. }
Every tier Silver, Gold and Elite offers a specific set of benefits. , category rank is 116, monthly visitors is 223K margin: 0;
Simply click on the "sign in" button on. If you have forgotten your username, click here to request it to be emailed to you. The Australian carrier, which has a smaller New Zealand membership base with Velocity, has "an inheritance process in place to support member's family and friends" and the member's points can be. The name on your Airpoints or Koru account must always match the name on your current passport. Learn about the Airpoints programme. Learn more about how Status Pointsworks and the great tier benefitsyou could soon be enjoying. 300 bonus Air New Zealand Airpoints Dollars will be awarded to the eligible Card Member's Account 8-10 weeks after the spend criteria has been met. Shop Huski, Spiegelau, KitchenAid and more. }
TTY users phone 133 677 then ask for 1800 132 476. We'll then ask you a challenge question to verify your identity. Airpoints Terms & Conditions. We'll send you daily updates with our best deals, but remember to keep checking the site because we might also drop in specials throughout the day. display: none;
It's possible your missing AirpointsDollars and Status Points are still being processed. We want you to have the best chance of getting a greenlight deal, so here are a few tips: Why do some deals say 'next best price'? }
I have recently changed my name, how does this affect my Airpoints membership? You will need your booking reference and the last name on the booking. If you receive a verification code from AirNewZealand that you did not expect or request for example you haven't been using your account or been engaging with us, it could mean someone is trying to access your account. AirpointsDollars can be spent on flights with AirNewZealand, as well as partner and Star Alliance airlines. See which Star Alliance booking classes are eligible for upgrade and how many AirpointsDollars are required for a Star Alliance upgrade. You will then be able to enter a new password. Airpoints number, username, or email address. See information on how you can use your credit. You can also purchase a Star Alliance upgrade using AirpointsDollars. $70 spent = 1 Airpoints Dollar up to a cap of $60,000 3. Westpac Airpoints credit cards Earn Airpoints Dollars and Status Points with Westpac's range of credit cards. Because we know you're after a good deal, we won't show the next best price unless it's a good deal. For example, if you fly from Sydney to LA in Economy Flexi, you could earn between 69.50 and 104 Airpoints Dollars and between 102 and 161 Status Points. Be electronically ticketed - paper tickets will not be accessible, Not have been made as an international "multi-city" booking. Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated. And if you do manage to grab one of our awesome deals we'll hold your seats* until you complete the booking. You can find out your username by heading to the sign-in page and clicking 'Forgot your username' torequest a username reminder. .content.header-bottom {
Learn more, including what happens if you are having issues entering the passcode.
Your account will not be locked instantly, but you may not be able to complete transactions. Of course, if you are an Airpoints member and you already have an airnz account, there's no need to register again for grabaseat - just use your airnz username and password to login. It may take a little longer than usual to get back to you. However, you can gift rewards to anyone who lives at the same address as you do by adding them to your Gifting Register. Forgotten Password Password Self Service If you have forgotten your password, follow the prompts to reset your password. Air New Zealand Login Screen. Please log in to your Airpoints account, and click the "Claim missing Airpoints" tab. By letting AirNewZealand know as soon as your contact information changes, we can work together to recognize you and authenticate you as the account holder. I've forgotten the password and/or username I made up when I registered online. You'll see your Airpoints number and profile name displayed on the top right of your browser window too. If you are an Airpoints credit card holder, please call the issuing bank or financial institution to have the name on your account amended to match your Airpoints account name. If you have not updated your Airpoints password within last 12 months, we recommend doing so immediately. It also lets us contact you when required for example if we see odd behaviour on your account. Card Members who currently hold or who have previously held any other Card product offered by American Express International (NZ), Inc in the preceding 18 month period are ineligible for this offer. .content .usp-content .price-currency {
Update your contact information. You can also sign in to theAirNZ app, which will display your upcoming AirNewZealand flights. You can reset your password (and choose a new one) in two ways: either by answering some security questions, or by providing your Airpoints membership number. E2E development and execution of direct marketing strategies . Yes, if you're using your AirpointsDollarsto make a OneUp offer, any applicable taxes, levies or surcharges must be paid in cash. Phishing is the practice of sending fraudulent messages (typically an email) used to trick people into revealing sensitive information. Save time with Air New Zealand and earn Airpoints Dollars
Just select the name(s) of the traveller(s) you would like to gift an Airpoints reward to. Elite members can gift Airpoints Rewards to four nominated people who live outside their household per year. For more information and terms and conditions please visit the AirNewZealand Shairpoints page. Check your credit balance and find out how you can use your credit. If you have forgotten your username, click here to request it to be emailed to you. number of passengers (many greenlight deals only have 1 or 2 passengers per flight) or the destination. See which Star Alliance booking classes are eligible for upgrade and how many AirpointsDollars are required for a Star Alliance upgrade. If you see a suspicious email or social media post that appears to be from AirNewZealand, do not click on any links. A passphrase is a sentenceor combination of words that is easy for you to remember, but difficult for someone else to guess. You'll earn Status Points every time you fly with us* or on selected services from Star Alliance and other partner airlines. I've lost my Airpoints card, or it's been stolen. If they are not an Airpoints member there will be a service fee of $25 or 25 AirpointsDollars to add them to your Gifting Register. and he will do his best to retrieve it for you. At the start of each month*, the earn rate tiers, for Westpac . You can head to the sign-in page and click 'Forgot your password' torequest a password reset. See the world with your Airpoints Dollars when you fly with Air New Zealand, the Star Alliance or one of our partner airlines. To reset your, , enter your username and email address and click Send. Transferring AirpointsDollars to another member's account is not allowed under the Airpoints Programme. We'll email a link to the email address saved in your Airpoints profile - you can follow the instructions to reset your password and get logged back in. The price that is displayed was available the last time somebody searched for the city pair combination you entered. Transferring AirpointsDollars to another member's account is not allowed under the Airpoints Programme. Air New Zealand Internet Banking. The family name used for the original booking. However, you can use AirpointsDollars for a wide range of Airpoints rewards like air travel, rental cars, hotel accommodation or to buy or renew your Koru membership just like cash. If you believe your Airpoints account has been accessed by someone else without your consent, reset your password and verify your contact and profile information immediately. Visit airnewzealand.co.nz/koru for details. Once resolved, call our team to reactivate your account. We'll then ask you a challenge question to verify your identity. If you have not updated your Airpoints password within last 12 months, we recommend doing so immediately. Missed out on AirpointsDollars? Please note: Online Services is not currently available for residents of Continential Europe. Onboard your flight. You can use a credit card or debit card for this. Can I use AirpointsDollars to upgrade my booking? Your flight was no more than 30 days before you joined Airpoints if you've joined recently. You can also purchase a Star Alliance upgrade using AirpointsDollars. display: -webkit-box;
New Zealand domestic check-in. If you go to ourAirpoints Mallyou'll find your earn rate on all our international and local brands. Loyalty programme product innovation and optimisation. You can unsubscribe at any time. Gold Airpoints members can gift their AirpointsDollars to two nominated recipients who live outside their household per year. Air New Zealand Privacy & Security Policy. How To Save More Money With Air New Zealand Below are some great recommendations for extra savings at Air New Zealand: air new zealand boarding process. display: -moz-flex;
If the person you want to gift a reward to is already an Airpoints member there will be no fee to add them to your Gifting Register. .content.header-bottom .usp-content > div {
These points can later be redeemed on your flights, rental cars, hotels and more. Your Airpoints number if you have an Airpoints related enquiry. }
. Alternatively, you canemail Air NZ Airpointsa scanned copy of the documentation. Be rewarded for spending with AirNewZealand and its partners with the Airpoints programme. To make sure the AirpointsDollars you earn are automatically added to your account, the name on your Airpoints membership, and the name in which you book travel, should match. Simply click on the "sign in" button on. You can also complete a MEDA form, or find out more about flying with a medical condition. Prices are per person, child discounts do not apply. Digital Airpoints cards. display: -moz-box;
You can also purchase a Star Alliance upgrade using AirpointsDollars. Image courtesy of airnewzealand.com.
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