16-08-2022 Wireless >. If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. Instead the Home Hub 5 connects to the Openreach modem (or ONT). None - anyone can connect to your wireless network without entering a password. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. Make sure that your computer is connected to the Smart Hub via Ethernet or . Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub >, What is the Smart Wireless feature in my BT Hub? on Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. Learn how your comment data is processed. In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . on The BT Hub is configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. If this happens get in touch with us. I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn The password should now be changed to something of your choice. Press the Rescan button to make it scan again. On older models of the BT Home Hub you will see Settings rather than Advanced Settings. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. They'll give you all the details you need. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? If you have it, unplug all your old broadband kit, including your old power plug. >, How can I set up or change the admin password on my BT Hub? Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. on If you have it, unplug all your old broadband kit, including your old power plug. IP address The light on the left of the Hub will flash blue. This means when you search for your Hub in the list of wireless names on your device you'll only see one. You dont want your neighbours taking advantage of the internet connection that youre paying for! A master socket is the main socket for the phone line in your home. Once youre logged in youll see a button for Advanced Settings. Remember you need to save any changes you make. Disconnect the red Ethernet cable that connects the modem to the Smart Hub. How do I use my Smart Hub as a modem only? Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. not the same as the wireless password. >, How do I turn off BT Access Control for a device? If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. For security reasons you might want to change the admin password for your smart hub manager every now and again. Network Name This site uses Akismet to reduce spam. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. Check that youre using a device that is connected to your BT broadband network. Wait 5 minutes, then start reconnecting the cables. How can I turn it on and off? Give it a couple of minutes. This table shows the main differences between them. No, it really is that simple. Alternatively choose your Hub from the dropdown to find out how to connect. >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. Slide the two parts of the Hub's power plug together until they click into place. If you've turned Separate Bands on, you'll be able to select the channel for each band. Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. If it's not listed you'll need to create a new port forwarding rule. With Band Steering on, the Hub steers your devices to the best wireless band for them. Advanced settings He was once Deputy Editor of Mail Online and remains in therapy to this day. >, How can I set up or change the admin password on my BT Hub? Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. The default BT Smart Hub IP Address is: 192.168.1.254. Channels This means when you search for your Hub in the list of wireless names on your device you'll only see one. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. 16-08-2022 Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. If you dont have a battery unit, unplug the modem. A master socket is the main socket for the phone line in your home. Important! If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. The default mode here is Mode 1. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? This will open the Hub Manager, Enter the admin password. If you want to make any changes to the hub settings, you'll need the admin password. Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Note: you'll need a Dynamic DNS service provider to use this feature. Then prompt your device to connect to the Hub. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. To get the latest on your appointment, go to www.bt.com/ordertracking>. If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. The light on the front will change colours while your Hub sets itself up. >, How do I turn wireless on and off on the BT Hub? How do I assign multiple Static IP addresses on the Smart Hub? If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. >, How do I see which of my BT Hub's wireless bands my device is connected to? BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. >. When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. Where can I view the status of my Smart Hub? It's also easy to see the Hub Manager across all devices. BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. They're on the back of your Hub. Struggling with your BT router login details? Only change it if you're having connection problems with your device. How do I set up port forwarding on my BT Hub. Choose BT Access Control from the options. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. This last screen permits me to then continue and arrive at the hub home page. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? This means that if you forget your password youll get the option to see your password hint, which should give you enough information to jog your memory. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. So my problem is nearly solved. Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. Wireless mode How do you access the BT Smart Hub Manager? You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. Open a web browser Type 192.168.1.254 into the address bar (where you normally type the internet address; there's no need for www or http, just type the number directly into the address bar). If you're still having trouble try our community forum. >, Where do I find the default admin password for my BT Hub? Your Smart Hub automatically scans for the best wireless channel. how do I find out what download speed I should be getting? Distinguished Sage, never noticed http vs https. If youve lost that card, it should also be on a sticker on the base of the router. If you've still got problems, try our Broadband troubleshooter>. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. 15h14. Press the Power button on the Hub to turn it on. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. Sorry not much help really. Click on the title and picture of your Hub to see links to all our help. When your device connects, it automatically chooses the . Unplug the battery pack from the power supply. If your Smart Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. >, What is the Smart Wireless feature in my BT Hub? You'll then be able to change these settings: Separate Bands Our helpful guide shows you how to change the admin password on your BT Hub. If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. It may be your browser causing the issue do check in its settings or in your Antivirus program. Got a BT Business Smart Hub 1? Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . Youll need the Admin Password for Hub Manager to make changes to the advanced settings. We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. You'll find it on the back of the Hub if you haven't updated it. (Make sure youre connected to your home network.). >, How do I turn wireless on and off on the BT Hub? The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the port marked WAN, which is yellow on the Smart Hub 2. You can configure your Hub to use Dynamic DNS. Unsurprisingly, we've called this gizmo Smart Scan. Click here for more about setting up Full Fibre yourself >. Your Hub will be called something like BT-XXYYXX. However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. If you dont see the BT Hub Manager screen when you type 192.168.1.254 into your browser address bar: Ofcom Move Triggers Rollout of Superfast Openreach Fibre, Digitalisation & AI in 2021: What you need to know, 5 Hurdles Encountered During The Penetration Testing Process. However, if the Wi-Fi has dropped out, you might not see the settings. If you want to make any changes to the hub settings, you'll need the admin password. You'll find it on the back of the Hub if you haven't updated it. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar >, Where do I find the default admin password for my BT Hub? Select Save to store your changes. Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. When your device connects, it automatically chooses the best wireless band. BT Devices Can not access hub manager - 192.168.1.254 (or any. The BT Mini Hub doesn't support application sharing or port forwarding. Next, select the first device that you want to control and choose the days and times for which you want to set limits. If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. Enter your BT hub admin password. How do I view the devices connected to my Smart Hub? 16h12. Here's how to set up a Hub 4 or Hub 5. That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. How can I turn it on and off? BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. The master socket is the main socket for the phone line in your home. Full Fibre customers wont use microfilters. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. The Hub Manager is where you can change or view your Hubs settings. From the Hub Manager, click on Advanced Settings, then Wireless. Are you having problems with BT Hub Manager? BT Smart Hub and Ultrafast Smart Hub Type 192.168.1.254 in a web browser to open BT Hub Manager. >, BT Home Hub 5 - Information and troubleshooting guide. This will open the Hub Manager. On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. Then click on Advanced Settings. It's also easy to see the Hub Manager across all devices. If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!). Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). The video below shows you how to set up your BT Smart Hub. This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. There are a few things to try here. We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. The default external and internal port that is used for HTTP webserver is port 80, this may vary depending on how youre set up. (Make sure you're connected to your home network.) Well help you ease the pain and get you to a solution - fast! Every device that uses the internet sends its packets of data through specific ports. Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? From the Hub Manager, click on Advanced Settings, then Wireless. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. I am grateful for that thought, I have not used a microsoft browser for years! With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. By default, your Smart Hub will have this switched off. You'll need your Hub's wireless network name and password. If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. To set up port forwarding, click a dropdown for your model of Hub. Apple Airtags, M1 iMac & iPad Pro: A Spring In Apple's Step? If this happens get in touch with us. If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? >, What is the Wireless mode feature on my BT Smart Hub? on >, How do I see which of my BT Hub's wireless bands my device is connected to? It's not an extension socket. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar Full Fibre customers wont use microfilters. This table shows the main differences between them. Youll find it on the back of your Hub. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. You'll then be able to change these settings: Separate Bands. Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. and many others. This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Solid surfaces like walls, doors, wardrobes and cupboards slow down your wi-fi speeds. From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. Hub manager Hi I am trying to access my BT Hub to make settings and see what devices are connected. When searching for your Hub on your device, you'll have to select which band to connect to. Switch off the router and switch it back on again. Enter your current password followed by your new one. Looking for tips on how to squeeze the best performance from it? >, How do I set up port forwarding on my BT Hub? If you do have a problem with the Wi-Fi, this may reveal what it is. The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? Youll also need to add a password hint. >, What is the Wireless mode feature on my BT Smart Hub? Have you tried Chrome or another browser. >, How do I set up port forwarding on my BT Hub? You can re-use your filter and Ethernet cables, so please keep them. Then follow these simple instructions: You will be asked to enter a password. Every device that uses the internet sends its packets of data through specific ports. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). This will open the Hub Manager, Enter the admin password. How do I set up port forwarding on my BT Hub? If that doesnt work, try connecting to the router via an Ethernet cable (shown below). My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. WPA2 - the default setting (we strongly recommend you use this). Web admin interface of the BT Smart Hub 2 router. Whats next? 16-08-2022 How can I set up or change the admin password on my BT Hub? Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. This may be useful if you're having difficulties with an older device or you're moving a device around your premises. Click, Once saved, your new rule will appear on the table, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. Every time a new device connects to your BT hub, Smart Setup automatically kicks in to prompt you to use all sorts of BT-specific services that you probably dont need. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. If this happens get in touch with us. Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? 16-08-2022 If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. If you've got Broadband (copper broadband) download the user guide below or follow these instructions. 16-08-2022 You want to fiddle with the settings of your BT Smart Hub. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. How do I create a Port Forwarding rule on my Smart Hub? It only works when Separate Bands is off. Any thoughts on this would be welcome. Press the Power button on the back of the Hub to turn it on. If there is already some text in the address bar. It's not an extension socket. Connect the power cable to your Hub, plug it in at the wall and switch the socket on. Wait until the lights on the modem are solid green, then plug in the Smart Hub. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. Security Password If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? Youll be asked to enter the new password twice, to make sure its correct. BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. You can edit names and devices anytime you want. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem How do I connect my device to my BT Hub by Ethernet cable? You can then enter your password in the usual field to access BT Hub Manager. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? Full Fibre customers wont use microfilters. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). How do you turn off wifi? Here is our step-by-step guide to accessing BT Hub Manager. Press 'Enter'. By default, your Smart Hub will have this switched off. Click Advanced Settings Click Wireless Enter the admin password. Set the security level for your Hub's wireless connection -. Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. This takes a few minutes. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Depending on your socket type, you might need to use a filter. 16h22. on The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. And some questions nobody really wanted the answers to. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. First, you need to connect to the router's web management page, so that you can change the settings that you want. If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution
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