Bauer Media Group consists of : Bauer Consumer Media Ltd, Company number 01176085; Bauer Radio Limited, Company number: 1394141Registered office: Media House, Peterborough Business Park, Lynch Wood, Peterborough PE2 6EA and H Bauer Publishing, Company number: LP003328; Registered office: The Lantern, 75 Hampstead Road, London NW1 2PL All registered in England and Wales. If the council has failed to act on issues that you have notified them about, you may be eligible to make a claim against them. Our employees and contractors carrying out work will show you an identity card. We were told by a friend that this company could help and within 6 months we received compensation for damages & all the damp and mould was removed. Gateshead Metropolitan Borough Council disrepair compensation claim Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. endobj
This covers things like outside painting, replacement windows and annual gas servicing. https://www.gateshead.gov.uk/make-your-voice-heard, Understanding advocacy and how it can benefit the people you work with. When an item in your property needs replacing, we will try our best to use materials which are the same as the existing ones. These are repairs which could cause injuries or further damage if they are not dealt with quickly. If you are not in when the repair team calls, they will leave a card asking you to make a new appointment. View all Gateshead Council jobs - Gateshead jobs - Repair Technician jobs in Gateshead; Salary Search: Repairs Reporting Adviser (multiple roles) salaries in Gateshead; See popular questions & answers about Gateshead Council; P544194 Staying Close Support Worker. There are no emergency or urgent repairs outstanding at this point in time. These include re-fixing toilet seats and repairing minor leaks. Were delighted that you want to come and work with us. Furthermore, they must also ensure that any repairs necessary are carried out in a timely manner. The department is on the lookout for more callhandlers and building technicians. Ian Mclackand, Gateshead Councils service director repairs and building services, said: In relation to the repairs backlog, we are just over halfway through that now. It is also possible to claim for any damage that may have been caused during repair works. What are the costs and charges at Watergate Court. <>
The team continue to support start-ups, business expansion and those looking to relocate but they're also on hand to help you during the pandemic. However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. As a tenant you are not automatically covered for any of your home contents. Complain to the housing ombudsman The housing ombudsman is a free and independent service. However it did show that 36% of repairs were fixed when first looked at after being correctly identified. Chimney If the property has a chimney, then the flue, pipes and ventilation need to be checked regularly. Read more about the Housing Capital Investment Programme. People living in Gateshead Council properties have to wait an average of 29 days for housing repairs to be completed, according to a new council report. If you require any support using the site, please contact: OurGateshead@ConnectedVoice.org.uk, Gateshead council have created a directory of all the places available to our residents so that anyone who is cold knows where they can go to get warm, stay warm and enjoy a little company and some hot refreshments. Regent Street Visit directory. Payslips. In addition to claiming for the repairs, we can help you claim for compensation if you have suffered from injury, illness or financial setbacks as a result of the disrepair in your home. These are things like burst pipes, blocked drains, non-secure windows or doors and loss of electricity. stream
"As far as I am concerned having been in business before coming into this organisation, there are a few things I would like to say.". At our firm, we understand the physical, emotional, and financial strains that renting poor housing can have on tenants and are committed to helping them receive the repairs they need. Do you want a role where youre recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? All the Storm Arwen roofing repairs will be complete, Im touching wood here, by the end of this week. Councillors in attendance at the scrutiny committee voiced the concerns of residents in their wards following the report. A public consultation on the future of Gateshead Council's Leisure Services has commenced. The panel decides which services they review based on various criteria. Housing disrepair is a situation in which the condition of a rented house or flat has deteriorated or changed negatively since the tenant moved in. We will need to look at what has been damaged so please don't throw anything away. disrepair claim against your local council, housing disrepair claim for the repair of your property, North West Leicestershire District Council, We specialise in bringing claims against housing associations, Start your claim today by filling in the form. Any resident with My Housing Account can access this service. The amount of compensation you receive will depend on the severity of the illness and how long it lasted. This can be damage or deterioration to the exterior that is connected to or forms part of the actual dwelling, or interior of the house or flat, their structure and common parts in case of a building divided into flats. If so we can help you claim compensation on a NO Win, NO Fee basis. :L+Ftc[Sdu|^Y^. Gateshead. If possible, email your repair to repairs@gatesheadhousing.co.uk Or call 0800 408 6008 Monday to Friday between 8am and 4pm. To register with My Housing Account, select 'my account' at the top of the Council homepage. The existing repairs policy was approved by Cabinet 13 January 2004 and then full Council and introduced revised repair categories and timescales, set out the list of Any other gas appliances As well as the boiler, over gas appliances such as heaters and fires, cookers and gas hobs for example, need to be serviced on a regular basis. We will tell you in advance when any work like this will happen. In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. We manage and maintain nearly 20,000 homes across the borough and provide a range of housing services to Gateshead residents. We aim to offer an appointment for all urgent and routine repairs, at a date and time (morning or afternoon) that is convenient to you. endobj
Well, theres so much on offer and heres just a few of the highlights! New online repair reporting system launched - Gateshead Council Home News New online repair reporting system launched 30 June 2021 Council tenants and leaseholders can book a repair. The proposed changes to Council Housing Repairs Policy are consistent with the overall objectives for Gateshead as set out in Vision 2030 and the Council Plan. Are you a Council or Housing association Tenant with housing disrepair issues? You can also include claims for loss of earnings and care costs if necessary. You have the right to appeal if you don't agree with a decision to charge you for repairs. Gateshead Council aims to complete the backlog by late March next year. In addition to claiming for the repairs, we can also assist with claims arising from injury, illness or financial setbacks resulting from the disrepair in your home. A heavy recruitment drive is also under way in the local authoritys repairs and maintenance department with more than 100 posts still vacant. We encourage our people to think differently, do the right thing and be innovative. This policy gives every claimant who deserves to be compensated the chance to make a claim without having to worry about the financial implications of seeking legal help. 27,852 - 30,151 a year. Cabinet met this week to determine the future of Gateshead Council's Leisure Services . Making a disrepair claim could result in the court ordering the council to make a repair, and you may be awarded compensation. Weve got an exciting opportunity to join our brilliant team whose ambition is to deliver on the promises we make to our customers. In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. Click here to download Gateshead Council's SEND Support And Guidance Document 2021 Where to Get Information, Advice and Support Gateshead Council Civic Centre Regent Street Gateshead NE8 1HH emmablackwell@gateshead.gov.uk Phone: 0191 433 2700 Hartlepool Contact: Jane Young, Acting Head of Service Windsor Offices. My flat was repaired in time for my childs birth and I received rent refunds and compensation. Employer Est. As a tenant of any rented house, be that with your local council or housing association, you have the right to live in a safe and well-maintained property. Well give you the chance to take advantage of various offers and discounts on shopping and household spend; including O2, Virgin Media and Dell. Our business support events remain cancelled for now. Ian Mclackand, Gateshead Council's service director repairs and building services, said: "In relation to the repairs backlog, we are just over halfway through that now. Some of these jobs need to be inspected before the contractor can start the work. These differences were acknowledged by Mark Smith, the director of public service reform, who said the waiting times "varies enormously". If you experience any difficulties using this service, please email housingenquiries@gateshead.gov.uk. The report found the repair centre's ability to handle calls was deemed 'critically low'. These are less urgent repairs such as leaks to a gutter, repairing a noisy heating system or fitting a light switch. Your Neighbourhood Housing Team will be able to tell you more about what repairs you may be asked to pay for and how to pay. OurGateshead is developed and managed by Connected Voicefunded Gateshead Council, EachorganisationonOurGatesheadis responsible for keeping their information up to date. Housing disrepair experts can help council tenants make a claim for the repairs their council has failed to carry out. Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. Previous reviews include: Anti-social behaviour Customer service Reporting repairs Empty Property. We hope to reschedule these events at a later date. The contractors are currently repairing seven properties a week. <>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>>
Vulnerable tenants will receive a quicker response to emergency work, such as heating and hot-water repairs, all year round. If you call between 3pm and 8am Monday to Friday, or at weekends, we may not be able to complete the repair. We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Gateshead Metropolitan Borough Council. 2 0 obj
Thank you so much. Copyright 2009, 2021 Oracle and/or its affiliates All rights reserved. Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region. Gateshead If they can't show you a card, or you have any other reason to be suspicious, don't let them in. There are a number of services and people in Gateshead that can help you to understand the different SEND processes and support you through them. Hear all the latest news from across the North East on the hour, every hour, on 97.1FM, 103FM DAB, at metroradio.co.uk, and on the Metro Radio app. However, the contractor will not ask you for any money when they call. Were responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. To keep up to date, why not follow us. Phil Hogg Head of Repairs and Maintenance at Gateshead Council Durham, England, United Kingdom 678 followers 500+ connections Join to connect Gateshead Council Northumbria University. Personal Possessions If any of your personal things have either been damaged or destroyed as a direct result of the council not carrying out appropriate and needed repair work, then you may include these in your compensation claim so that you can replace them if possible. Whats in it for you? 0191 433 3174. housingadvice@gateshead.gov.uk. Couldnt leave any clothes in any of the bedrooms due to dampness and mould, our clothes, possessions & electronics were ruined and not to mention the huge amounts of stress this caused over the years. Our housing disrepair solicitors are able to help council tenants make a claim for the repairs their council failed to carry out.
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